Reference

Terms & Conditions For Your roma77 Account

roma77 Terms & Conditions set the rules for opening, using and maintaining your account in Indonesia.

Account access rulesWallet and identity checksPolicy contact path
roma77 Terms & Conditions For Your roma77 Account
TERMS HELP DESK

Get Clear Answers About Account Conditions

Questions about Terms & Conditions are easier to resolve when you point us to the exact account step or clause involved.

Account access If phone verification stops your account access, tell us which step you reached and…
Wallet status For DANA, OVO, GoPay or QRIS records, include the transaction reference and date when…
Policy request If you want to question, correct or request a change to an account condition…
DATA AND ACCESS

How We Handle Terms-Related Requests

Terms & Conditions work alongside practical controls for account security, records and policy requests.

Account details

We use the details you provide during account creation and phone verification to identify the account connected to a policy…

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can help us match an event to your account.

Cookies

Cookies and similar browser storage may keep your session and policy page preferences working across a device.

Account security

We expect you to protect your password, phone and verification codes and to tell us promptly if another person may…

Record retention

We retain policy requests and related account records for the period needed to resolve the issue, meet applicable obligations and…

Change requests

To ask for correction of your details or a change to a condition, use the account support path and describe…

Terms & Conditions Questions From Indonesia

These Terms & Conditions questions cover the account points we are asked about most often, including eligibility, data, payment references and policy contact. Read each answer with your own circumstances in mind because access depends on local law. If your question concerns a specific account record, use the support path in your account area and include the relevant reference rather than sensitive credentials.

They explain the conditions for requesting and keeping an account, completing phone verification, using account-linked wallet records and contacting us about policy matters. They also describe access decisions, data handling and requests to correct or change account details where local law permits.

Yes. Account access depends on local law and is provided where local law permits. Before completing account access, you should confirm that using the service is allowed for your location and that the details you provide are accurate and belong to you.

Phone verification helps us connect account access with the contact detail you supplied. If the check is incomplete or the details do not match, access may pause while we confirm ownership. Do not send a verification code through a support message.

The conditions explain how payment references may be connected to your account record. For DANA, OVO, GoPay or QRIS questions, keep the transaction reference and date available. We may ask for matching details before discussing a wallet status or account decision.

You can request a correction through the account support path by naming the detail that is wrong and explaining the requested change. We may verify account ownership first, and a correction may be limited where records must be retained under applicable requirements.

Cookies can support session continuity and help a policy page remember limited browser settings. You can adjust cookie controls in your browser, but removing required storage may interrupt sign-in or require you to open the Terms & Conditions page again.

Use the support path shown after account access, identify the clause or account step and describe the result you need clarified. Include a transaction reference only when relevant, and never include your password, wallet PIN or one-time verification code.